Privacy policy
Last updated 13 November 2026.
Who is responsible
ED&EU LTD (company number SC866978, 220 Elizabeth Drive, Bathgate, EH48 1HU) is the data controller. Contact: [email protected].
What we collect and why
| Data | Where it goes | Why | How long |
|---|---|---|---|
| Checker answers, including any vehicle registration you type | Stays in your browser (session storage). Not sent to us. | To show your result and prefill your letter | Until you close the tab |
| Letter details (name, address, registration, notice reference) | Stays in your browser. The letter is built on your device. | To write your letter | Until you close the tab; a draft may be kept in session storage |
| Notice reference (PCN number) for a purchase | Stored by us against your Stripe payment reference | To tie one purchase to one penalty (contract) | Until 6 months after purchase, then deleted automatically |
| Email and payment details at checkout | Stripe, our payment processor. We see your email and the amount, never your card. | To take payment and send receipts (contract; legal obligation for records) | As required for tax records (usually 6 years) |
| Anonymous counts (page viewed, checker used, checkout started) | Daily totals only, no cookies, no IP addresses | To improve the site (legitimate interests) | About 13 months |
| Website analytics | Cloudflare Web Analytics (cookieless) | Aggregate traffic statistics (legitimate interests) | Per Cloudflare's policy |
| Emails you send us | Our mailbox | To reply | Up to 2 years |
We do not store vehicle registration numbers on our servers; they are only used on your device to produce the letter.
Who we share it with
Stripe (payments) and Cloudflare (hosting). We do not sell data or use advertising trackers.
Your rights
You can ask for access to, correction or deletion of your data, or object to its use, by emailing us. If you are unhappy you can complain to the Information Commissioner's Office: ico.org.uk, 0303 123 1113.