Terms of use and sale

Last updated 13 November 2026.

1. Who we are

roadfinecheck.co.uk is run by ED&EU LTD, registered in Scotland, company number SC866978, registered office 220 Elizabeth Drive, Bathgate, EH48 1HU ("we"). Contact: [email protected].

2. Not legal advice

Our pages, checker and letters are general information and document templates. They are not legal advice and we are not a law firm. We do not act for you, and we do not contact any authority, tribunal or operator on your behalf. You decide whether to send a letter and you are responsible for checking it and sending it on time.

3. Independent

We are not affiliated with TfL, National Highways, any council, Transport Scotland or any crossing operator. We never take payment for road user charges or penalties.

4. What you buy

The representation letter (£5.99) or the full pack (£14.99) for one penalty charge notice or toll notice, usable for 6 months from purchase. The purchase is tied to the notice reference you enter when you first download a letter. Prices include any VAT due. Payment is taken by Stripe.

5. Refunds and cancellation

Full refund within 14 days if you haven't downloaded a letter. Before downloading you confirm that you want the letter immediately and that you lose your right to cancel once you download it. See refunds.

6. No guarantee

No letter can guarantee an outcome. Decisions are made by the authority or the tribunal.

7. Liability

Our total liability to you for any purchase is limited to the price you paid for it. Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, for fraud, or your statutory rights as a consumer.

8. Law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you live in Scotland or Northern Ireland, you can also bring a claim in your local courts.